Teaser Home:
Mystery Research
We carry out mystery research projects for you, such as mystery shopping, customer surveys, mystery calls, test travelling and other quality tests – tailored to the specific needs of your company.
Teaser Home:
Mystery Research
We carry out mystery research projects for you, such as mystery shopping, customer surveys, mystery calls, test travelling and other quality tests – tailored to the specific needs of your company.
Section Navigation / important links:
Content of the page:
This website was designed in compliance with international guidelines for accessibility (WCAG 2.0) of the W3C, as well as the German BITV.
This website, its layout and its content should be viewable with all common browsers, including older versions.
Please help us improve our website by sending your feedback to
I design
websites should you have trouble viewing or using our page.
Not everyone is able or willing to use the mouse, therefore you can navigate this site using only your keyboard.
Unfortunately not all browsers are operated in the same way. Please consult your browser's help menu regarding this matter.
We can simply provide you with brief information for the most common browsers like Internet Explorer, Firefox, Opera and Safari.
Interactive elements (links, input fields, monitoring elements) can be logically accessed using simple keyboard commands.
The activated element is highlighted.
For common browsers the following shortcuts:
Jump down: [Tab]
Jump up: [Shift]+[Tab]
Jump down: [Shift]+[Down arrow key]
Jump up: [Shift]+[Up arrow key]
You can jump to important parts of the website by using shortcuts.
The shortcuts used on this website are:
| T | Return to Top (Top) |
| S | Skip Navigation Menu (Skip) |
| 0 | Home |
| 1 | Help |
| 6 | Sitemap |
| 9 | Contact |
For common browsers:
[Alt]+[Shift]+ Shortcut
[Alt]+Shortcut then [Enter] to complete action.
[Shift]+[Esc] then release [Esc] and press Shortcut
[Strg]+Shortcut
You can access the Sitemap via the central navigation bar at the very top, or by using the shortcut "6". Here you will receive an overview of the content and structure of the website.
On every page you will find a "breadcrumb" menu. For instance:
You are here: Start >> ADVANTAGES >> Frequently Asked Questions
This indicates where the current page is located in relation to the
other pages.
All pages can be printed using the print dialogue of your browser. This will print only content, no navigational, control, or design elements.
The content is optimized for portrait page format
The font size can be scaled through settings in your browser. How? This varies from browser to browser. In most browsers, under "view" in the menu you will find "zoom" or "font size".
Otherwise consult your browser's help menu.
All links pointing to content within the website are opened in the
same window. They are symbolized by the following:
All links pointing to external web sites open in a new window. They
are symbolized by the following:
All links are underlined and are highlighted upon mouse over or on focus.
We do not use JavaScript on our website. All features of this website can be used without having to activate JavaScript.
Footer: